At Home Concepts we strive to provide our clients with the best service in the industry, if you commit to us, we’ll commit our heart and soul to your system.

Service program:
After Your new home theatre and whole house project is complete. Our commitment to you is not! We will provide you with 1 year of service warranty in which we will provide support for any of your needs.

Scheduled Maintenance:
We also provide scheduled maintenance visits throughout the first year to ensure proper function and integration of your system.

Visit 1 — At the time of completion — provide you with this book and provides hands on training of your equipment.

Visit 2 — one month past this date in which we will check video calibration, audio calibration, test speaker performance, recheck room acoustics, and run system diagnostics. We also will address any current concerns, clean Projector lens.

Visit 3 — Six months– Recheck all systems as in Visit 2, provide any software updates and firmware changes.

Visit 4 — One Year — Check components for any warranty issues and recheck all system functions, clean projector lens.

For customer care please call, (403) 235-1222 or email, info@homeconceptsdesign.com